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About our journey with iCandy

How long have you been trading with iCandy – why did you decide to stock iCandy products?

 

We were one of the first stockists of iCandy 16 years ago when the iCandy Apple was launched in the UK. The fact that it was a British Company, excellent quality and only available in Independent stores was a definite bonus too. iCandy was and still is a welcoming company that we enjoy working with. We appreciate they are always one step ahead with their design features and updates which can certainly be seen in their newest model, the iCandy Core but also in the relaunch of the iCandy Orange 4.

 

What is your bestselling iCandy product?

 

The iCandy Peach 7 – by a long run! The Peach range has always been the front runner for us. The Orange appealed for those looking for something to double up or liked the idea of the integrated buggy board however, now the Peach 7 has an integrated buggy board as well as being available with the amazing complete accessory bundles, it’s a no brainer for us! The Peach 7 ticks all the boxes for the modern day, on the-go, busy parent with the carrycot being suitable for overnight sleeping, the pushchair can be converted to take a toddler and newborn or twins and multi-terrain. The car seat adapters are universal and can be used with the new iCandy Cocoon Baby car seat and also allows the flexibility for the customer to match with other car seat brands appeals to many customers too.

What does it mean to you as a retailer to be an iCandy Brand Ambassador?

It is great that our dedication and expertise is recognised by such a fabulous, iconic brand, our whole team is immensely proud. We take a lot of pride in ensuring all our customers are happy with our before and aTer sales service and how we operate as a business.

Do you feel that your customers research products prior to making a purchase?

We get a 50/50 mix. Some customers come into store having done next to no research (or have started and realised it’s a minefield) and others have spent day and night, subscribed to Which? and looked online to try and narrow down what they like.

There is so much information out there however, once in store the personal service we offer and the opportunity to to talk to someone who points out pros/cons normally gets them buying something totally different to what they were considering!

Is there a must-have product for your customers at the moment?

The majority of our customers come in looking for a travel system bundle with matching accessories. We feel the new iCandy Accessory Bundles are ideal for us to be able to fulfil our customers needs as and now with the option of the NEW iCandy Cocoon baby car seat its a deal breaker!

Want to learn more about iCandy products? 

We welcome you to pop into our store & find out more! You'll find our opening hours at the bottom of the page OR if you'd like to know more now, head over to our social media channels and pop us a DM. 

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